Last Updated: October 1, 2026
Elvarv aims to process and dispatch customer orders as efficiently as reasonably possible.
Order Processing
Orders are normally processed within:
1–3 business days after payment confirmation
Business days generally exclude weekends and applicable public holidays.
Processing time refers to the period required to review, prepare, pack, and arrange an order for shipment.
Estimated Shipping Time
After dispatch, estimated transportation time is approximately:
7–15 business days
This estimated transportation period begins after dispatch and does not include order-processing time.
Delivery estimates are not guaranteed arrival dates.
Actual delivery time may vary because of destination, carrier operations, local delivery conditions, customs procedures, weather, seasonal demand, public holidays, incomplete address information, or other circumstances outside our reasonable control.
Tracking Information
Where available, tracking information may be provided after shipment.
Carrier tracking systems may require approximately:
24–48 hours
after dispatch before the first shipment movement appears.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact:
as soon as possible.
We will make reasonable efforts to update the information before fulfillment begins, but address changes cannot be guaranteed after processing or shipment has started.
Delivery Delays
If tracking shows an unexpected delay or you believe your shipment may have encountered a delivery problem, please contact customer service.
We will review the available shipment information and assist where reasonably possible.
International Orders
International shipments may be subject to customs procedures, local import requirements, duties, taxes, or destination-specific rules.
Any applicable import obligations may depend on the destination jurisdiction and local authorities.
Contact
Shipping inquiries may be sent to:
Phone: +86 15543681077
Customer Service Hours: 8:00 AM–10:00 PM