Last Updated: October 1, 2026
This Privacy Policy explains how Elvarv collects, uses, stores, and handles personal information when customers visit elvarv.com, place an order, contact customer service, or otherwise interact with our store.
Elvarv is operated by Shanghai Shunyu Network Technology Co., Ltd.
We may collect personal information that customers provide directly, including names, billing addresses, shipping addresses, email addresses, telephone numbers, order information, and communications with customer service.
We may also receive technical and usage-related information associated with access to our website, such as browser information, device information, IP address, referring pages, pages viewed, and general website interaction data.
Payment transactions are processed through the payment options and payment service providers made available during checkout.
Payment providers may process payment information according to their own terms, security procedures, and privacy practices.
We may use personal information to process and fulfill orders, arrange delivery, communicate order updates, provide customer support, manage returns and refunds, detect or prevent fraud, maintain website security, improve store operations, and comply with applicable legal obligations.
Where permitted, we may use contact information to send promotional or marketing communications. Customers may unsubscribe using the available unsubscribe method.
We may share relevant information with service providers that assist us with website operations, payment processing, fulfillment, shipping, analytics, fraud prevention, communication services, and customer support.
We do not sell customer personal information to advertisers.
Personal information may be retained for as long as reasonably necessary for order administration, accounting, customer service, dispute resolution, fraud prevention, operational purposes, and compliance with applicable obligations.
Depending on applicable law and the customer's location, individuals may have rights regarding access, correction, deletion, restriction, objection, or other control over their personal information.
Privacy-related requests may be sent to:
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.
Store Operator: Shanghai Shunyu Network Technology Co., Ltd.
Business Address: No. 629 Changzhong Road, Fengxian District, Shanghai
Legal Representative: Huang Cheng
Email: service@elvarv.com
Phone: +86 15543681077