Last Updated: October 1, 2026
Thank you for visiting Elvarv.
Our customer service team can assist with questions relating to products, orders, payments, delivery, tracking, returns, refunds, cancellations, and other store-related matters.
Store Name: Elvarv
Website: elvarv.com
Customer Service Email: service@elvarv.com
Phone: +86 15543681077
Customer Service Hours: 8:00 AM–10:00 PM
Elvarv is operated by:
Shanghai Shunyu Network Technology Co., Ltd.
Business Address:
No. 629 Changzhong Road, Fengxian District, Shanghai
Legal Representative:
Huang Cheng
When contacting us about an existing order, please include your order number and the email address used during checkout whenever possible.
For product or order-related issues, photographs or other relevant supporting information may help us review the matter more efficiently.
If you recently received a shipping confirmation and the tracking page has not yet updated, please allow approximately 24–48 hours for carrier systems to display the first shipment activity.
If you need to change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to assist before fulfillment begins, but order changes and cancellations cannot be guaranteed after processing, packing, or shipment has started.
For returns, please contact us before sending any product back. Our customer service team will provide the applicable return instructions.